Refund Policy

At AlgoAI, we are committed to providing our customers with the highest quality products and services. However, we understand that there may be certain circumstances where a refund may be necessary. This policy outlines the conditions under which refunds may be issued by AlgoAI.

Eligibility for Refunds

Refunds may be issued by AlgoAI if there is a viable reason or reasons deemed by us that obstruct your use of our products. This can include, but is not limited to:

Failure in receiving the product for which a payment was made. Technical problems with the product that prevent it from functioning as advertised. Issues with the product that are not resolved through our customer support channels. Any other situation deemed appropriate by AlgoAI for a refund to be issued. Refund Process In order to request a refund, please contact our customer support team in our Discord server or via live chat. Our team will review your request and provide you with instructions on how to proceed.

Please note that in order to be eligible for a refund, you must provide evidence of the issue you are experiencing with the product. This can include, but is not limited to, screenshots, videos, or other documentation that clearly demonstrates the problem you are encountering.

Refund Timing

Once we have received and reviewed your refund request, we will make a determination on whether a refund is appropriate. If a refund is approved, it will be processed within 7 working days. The refund will be credited back to the original payment method used to purchase the product.

Exceptions to the Refund Policy

There may be certain circumstances where a refund is not possible, such as in the case of digital products that have already been downloaded or used. In these situations, a refund will not be issued.

In addition, AlgoAI reserves the right to refuse a refund for any reason deemed appropriate.

Conclusion

At AlgoAI, we strive to provide our customers with the best possible products and services. However, if there is an issue that obstructs your use of our products, we will do our best to address it and provide a satisfactory resolution, including issuing a refund if deemed appropriate. If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact our customer support team.